1：Authorized Recharge Code.

2：Secure Payment: Credit/Debit Cards.

3：Refund available if code not activated.

4：Online Customer Service: Click the button below to get more help.   

Where and how to buy a plan?

You can check all of the plans and payment methods on our website https://wakatvplan.com

There are monthly and yearly recharge codes available on our website currently. You can pay with Credit Card to place the order. The code will be sent to your email address automatically after the payment is made.

How do I make a payment?

We are glad that you are interested in our plans! To make a purchase, you can visit our website and follow the steps to choose and buy your desired plan.

If you encounter any problems with payment on our website, please kindly contact our customer service for support.

Which currency can I use for payment?

You can make payment with Credit Card in USD (Dollar) on our website.

Where to find my recharge codes?

The codes will be sent to your email address automatically after the payment is made. 

Please check your email inbox or spam folder to find your codes. 

Note: If the codes do not arrive in your email, please contact our customer service on Whatsapp: +19122796915 for help.

Can one code/plan be used on different devices at the same time?

Yes, one Waka TV code/plan can be used on 1*TV + 1* Mobile simultaneously.

Instabilities can occur for a variety of reasons and it is often possible to resolve them very simply!

If you are experiencing problems, please carry out the procedures specified down below. In case there is no improvement, we kindly ask you to contact us : Whats APP: +19122796915 and share with us further details.

1) Check if the network connection is stable and restart your device/modem, disconnecting all cables for a few minutes. If you use Wi-Fi, try connecting a network cable to minimize fluctuations.

2) Make sure you are using the latest version of the app. If an update is necessary, you can perform it either on our website, or within the app by accessing “Menu” → “Info” → “Check Update”.

3) Clean the cache and restart again after a few minutes: “Settings” → “Applications” → “Waka TV”→ “Clear Cache”.

• IMPORTANT: remember to write down your access details (account or recharge code), as the app may request them again.